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Leading With Emotional Intelligence Program

Boost essential emotionally intelligent leadership skills at work.

Download the CAPGemini Report

OBJECTIVES

Of the many decisions you have made today, most of them have been influenced or have completely been determined by your emotions. For you and your team to make the best and most effective decisions you need to learn more and be aware of your individual emotions.

Emotional Intelligence (EI) is a set of skills that helps you better perceiveunderstand and manage these emotions in ourselves and in others.

Emotional Intelligence Drives”

  1. Leadership and Finance
  2. Sales and Customer Service
  3. People and Culture

During this program, you will improve your understanding of emotions and emotional intelligence. You will also explore and practice tools and techniques for applying emotional intelligence in leadership and creating high performance in others on that basis.

During the program, participants will:

  • Explore the neuroscience of emotions and emotional intelligence,
  • Examine tools and techniques for effectively asking for, and responding to, feedback,
  • Explore techniques for developing self and other awareness,
  • Examine how we can use reactive and proactive techniques to build our resilience and effectively manage strong emotions, and
  • Explore an approach for facilitating engagement discussions with staff members.

HIGHLIGHTS

  • Personal resilience quiz
  • Everything DiSC Personality Assessment
  • Genos 360
  • A one-on-one debrief session done virtually(optional)
  • Genos Digital-An online development resource
  • Proactive strategies and techniques for:
    • Thinking
    • Physiology
    • Relationships
    • Environment
  • Workplace experience reflection model
  • 5-step process to facilitating employee engagement reviews
  • Guidance for dealing with difficult conversations

WHAT IS THE LEARNING JOURNEY?

Module 1: Emotionally Intelligent Leadership

Discover the Genos International model of emotional intelligence and understand the social neuroscience of emotions and the connections between behaviour, performance and decision-making. Review and identify critical emotional intelligence leadership behaviours for your personal development and individual leadership journey.

Module 2: The Aware Leader

Learn how to improve self-awareness to be more intentional in working with others. This module helps enhance awareness of others and empathy to become more behaviourally agile in your leadership approach. Focus on how you connect, communicate and influence those you lead.

Module 3: The Authentic Leader

Facilitate difficult conversations with openness and finesse. Learn to effectively express emotions in your leadership role and discover a new model for facilitating challenging discussions and performance. Enhance how you connect and build relational trust with others.

Module 4: The Expansive Leader

Discover decision-making that incorporates emotional and moral reasoning. This module uncovers the unique components of emotional reasoning, why it’s essential and practices for doing it well. Learn models, tools, and techniques to lead and make decisions in an expansive way.

Module 5: The Resilient Leader

Develop personal resilience and create a mentally healthy working environment for others. Leaders need to pay attention to the way they manage time, how they behave and continuously improve how they lead others. In this module, explore triggers and your default behaviours. Identify a range of techniques for managing stress and bouncing back from challenging situations.

Module 6: The Empowering Leader

Inspire performance through persuasion, coaching, and influence. Learn to empower others and unleash their full potential by understanding the fundamentals of human motivation at work. Practice applying a model and conversation on motivational strategies. Reflect on learning from the entire program to build and maintain the momentum of the learning moving forward.

WHAT’S INVOLVED?

As pre-work to the program, leaders complete the Genos Emotionally Intelligent Leadership Assessment and Everything DiSC Assessment. During the program, we provide participants with their Feedback Report, a Development Tips workbook and expert-led debrief and action planning methodologies to help leaders leverage strengths and address development opportunities.

Meet Your Facilitators And Coaches

Want to learn more about the Leading with Emotional Intelligence program?